We're here to assist you with all your enquiries, ensuring a seamless shopping experience. Whether you need help with your order, have a question, or seek shopping advice, we're here to help. Have you explored our Frequently Asked Questions?

VIRTUAL ASSISTANT:

Discover quick answers to most enquiries about your shopping experience with us. If you can't find the answer you're looking for, please get in touch below:

* Recommended for Instant Replies*

Our DeMellier Virtual Assistant is available 24/7 to provide you with immediate answers.

EMAIL:

For more detailed or complex enquiries, our dedicated team can be reached via email. Please note, we aim to respond to all enquiries within 1–2 business days.

If you prefer to speak to someone directly, you can contact Customer Service on the below lines during our opening hours, from Monday to Friday, 9:00 AM to 5:30 PM (London, GMT/BST).

UK and International: +44 (0) 2077405411
USA toll-free: 1-844-687-6141

PRESS ENQUIRIES:

press@demelllierlondon.com

WHOLESALE ENQUIRIES:

wholesale@demelllierlondon.com